Question 1

When is the best time to visit Levi for winter activities?

Accepted Answer

Winter activities in Levi typically run from late November to mid-April. The best snow conditions are usually between December and March. Northern lights are visible from late August to early April.

Question 2

How do I book a tour with Arctic Midnight Group?

Accepted Answer

You can book directly through our Adventures page or contact us via email or phone for custom experiences. We recommend booking in advance during peak season (Christmas, New Year, February holidays).

Question 3

Do you offer private or customized tours?

Accepted Answer

Yes! We specialize in small group and private adventures tailored to your preferences. Whether you want a romantic northern lights night or a full-day snowmobile expedition, we’ll design the perfect tour for you.

Question 4

Do I need a driver’s license to join a snowmobile safari?

Accepted Answer

Yes, to operate a snowmobile in Finland, you must hold a valid driver’s license. Passengers (including children) can join as riders behind the driver or in a sled pulled by the guide.

Question 5

What should I wear for winter activities?

Accepted Answer

Dress in layers: thermal base layers, a warm mid-layer, and an outer shell. We provide thermal overalls, boots, gloves, and helmets where needed (e.g. for snowmobiling and northern lights tours). Avoid cotton and wear wool or synthetic fabrics.

Question 6

Are your tours suitable for children?

Accepted Answer

Many of our tours are family-friendly. We offer reindeer experiences, short snowshoe walks, and gentle northern lights tours that are perfect for kids. Age restrictions may apply for some tours (like snowmobiles).

Question 7

What are the chances of seeing the northern lights?

Accepted Answer

Levi is an excellent location for aurora spotting, especially from September to April. While the lights are a natural phenomenon and can’t be guaranteed, we monitor real-time forecasts and take you to the best spots possible on the night of your tour.

Question 8

Can we take photos of the aurora borealis?

Accepted Answer

Absolutely! Our guides are happy to assist with photography. We also offer dedicated photography tours where you can learn to capture the lights with your own camera or smartphone.

Question 9

What is your cancellation policy?

Accepted Answer

You can cancel most tours free of charge up to 24 hours before departure. For private or custom bookings, different terms may apply. Please refer to our Terms and Conditions page for full details.

Question 10

Do you operate in bad weather?

Accepted Answer

Most of our tours run in all weather conditions unless they become unsafe. If we must cancel due to extreme weather, you will be offered a full refund or the option to reschedule.